CVE-2024-28987

Description

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

Severity scores

Each score is shown as its source gave it. They are not averaged or merged.

• 9.1CVSS 3.1, Criticalfrom the CNA (SolarWinds)CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

What to do

• SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available.CNA solution statement
• Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.CISA KEV required action

Historical context and remediation

This reference retains the original CVE publication date. A recent record update does not mean a new attack occurred.

CAPEC-21 Exploitation of Trusted Credentials (CNA impact statement)

Version statuses below come from the CNA. An “unaffected” version is not necessarily a currently supported release or proof of a patch date. EPSS is a dated risk estimate, not a count of historical attacks.

Read the original CVE record.

Affected products

Timeline

1. 21 Aug 2024 Published
2. 15 Oct 2024 CVE-2024-28987 added to CISA KEV
3. 15 Oct 2024 Added to the CISA KEV catalogue

Weakness

• CWE-798

References

• www.solarwinds.com
• support.solarwinds.com