CVE-2024-57726

SimpleHelp Missing Authorization Vulnerability

Critical 9.9
Exploited: added to CISA KEV 24 Apr 2026
Used in ransomware campaigns

Description

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Key facts

Published: 15 Jan 2025
Last changed: 4 Aug 2026
Assigned by: mitre
KEV added: 24 Apr 2026
KEV fix due: 8 May 2026
Used in ransomware: Yes, according to CISA
EPSS: 66.414% likely to be exploited in the next 30 days, higher than 99.296% of CVEs (scores for 15 Nov 2026)
SSVC (CISA): Exploitation: active; Automatable: no; Technical impact: total

Severity scores

Each score is shown as its source gave it. They are not averaged or merged.

9.9CVSS 3.1, Criticalfrom CISA (ADP container)CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

What to do

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.CISA KEV required action

Historical context and remediation

This reference retains the original CVE publication date. A recent record update does not mean a new attack occurred.

No separately sourced impact summary is available on this page yet. Consult the description, version data and dated exploitation evidence.

Version statuses below come from the CNA. An “unaffected” version is not necessarily a currently supported release or proof of a patch date. EPSS is a dated risk estimate, not a count of historical attacks.

Read the original CVE record.

Affected products

Vendor	Product	Versions
n/a	n/a	n/a (affected)